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■ Is it a bug or a "feature"?

If xplorer² crashes or works abnormally then more often than not it is some shell extension to blame (e.g. a context menu handler) rather than xplorer² itself. It could also be some freak one-off occurrence, so please first try the following:

If the crash persists please use the menu command Help > Crash information to locate the crash minidump file and email it to us. This will help troubleshooting the fault and hopefully recommend a fix or workaround. If xplorer² cannot find the crash minidump file you can look for it manually in this folder:

When you report a suspected bug please give us as much information as possible eg:


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